Write to us
“support” at the domain nostradomo.com
This is the public contact address for Nostradomo LLC. Use it for a question about the app, a problem with this site, a privacy request, or deleting an account.
What to include
- Whether it’s about the app or this website.
- What you were trying to do, and what happened instead.
- Your device and the app version, if it’s about the app.
- The email address on the account, if it’s about an account.
A screenshot helps if you’re comfortable sending one. Don’t send a password. We will never ask for it.
Delete your account
If you have a Nostradomo account, you can ask us to delete it along with the data stored in it.
- Email “support” at the domain nostradomo.com from the address on the account, or tell us which address the account uses.
- Say that you want the account deleted.
- We may reply with a short question to confirm the request is yours.
- We delete the account and tell you when it’s done.
What gets deleted
Your account details, the home records you entered, and the photos and documents you attached to them.
What we may keep
The emails about the request itself, and anything the law requires us to keep, such as the record of a purchase.
Deleting only part of it
If you’d rather keep the account and remove some of what’s in it, tell us which records and we’ll delete those.
Privacy requests
The same address is how you ask to see the personal information we hold about you, or to have it corrected or deleted. The privacy policy explains what we collect and why.
Report a security problem
If you think you’ve found a security problem in the app or on this site, email the same address with what you found and how to reproduce it. Please leave other people’s information out of the report.